How LLMs Like ChatGPT Decide What Brands to Mention

How LLMs Like ChatGPT Decide What Brands to Mention

In the AI-first era, LLMs decide brand visibility, not search engines. Thirdeye helps you win in this shift with AEO and GEO—optimising how your brand is recalled inside AI answers.

Published by

Ashish Mishra

on

Aug 24, 2025

🧠 TL;DR

In the era of AI-first discovery, search engines no longer gatekeep brand visibility — large language models (LLMs) do. Tools like ChatGPT, Claude, Gemini, and Perplexity curate responses by extracting brand names from probabilistic representations of web knowledge, not rankings.

This shift renders traditional SEO insufficient. Instead, visibility today is earned through a new discipline: AI Engine Optimization (AEO) and Generative Engine Optimization (GEO) — strategies designed to influence how brands are remembered and recalled inside the mind of the model. Thirdeye is built to monitor and optimize this invisible layer of brand visibility in the AI era.

🚨 Welcome to the Zero-Click Reality

According to a16z’s July 2024 report on Generative Interfaces, 58% of product discovery in 2025 now begins inside generative engines, not search engines. Whether it's ChatGPT generating "top 5 CRM tools for freelancers" or Claude offering advice on “eco-friendly shoe brands,” the interface has changed — and so has the mechanism of influence.

This is not a battle for first-page rank. It’s a battle for semantic presence. And only some brands are winning.

🔍 How LLMs Decide What Brands to Mention

Large language models don’t crawl the web in real time. Instead, they synthesize learned associations from vast training data, fine-tuned instructions, and system-level heuristics. Here’s how brand mentions emerge:

🧠 1. Training Data Density & Diversity

  • The more frequently and consistently a brand is mentioned in reputable sources (Reddit, Wikipedia, StackOverflow, industry blogs), the stronger its “embedding signature.”

  • Diverse co-occurrence across verticals (e.g., being mentioned in both Product Hunt and GitHub) increases semantic surface area.

Mind Map: Brand Memory Signals in LLM Embeddings

→ Frequency → Contextual Polarity → Source Diversity → Temporal Freshness

🛠️ 2. Fine-Tuning & Human Feedback Loops

  • Instruction-tuned models like GPT-4 and Claude 3 reinforce brand visibility through RLHF (Reinforcement Learning from Human Feedback).

  • Brands that consistently appear in preferred completions (e.g., via popular prompts or upvoted answers) get reinforced over time.

🔗 3. Authority Weighting via Structured Citations

  • Pages with strong schema markup, rich metadata, and high engagement scores have more weight in AI overviews and retrieval-augmented generation (RAG).

  • Content featured on sites with high trust flow (e.g., Gartner, TechCrunch) gets preferential visibility.

🔄 4. Prompt Semantics and Contextual Fit

  • LLMs generate responses based on semantic compatibility, not keyword matching.

  • Brands with clean semantic alignment to a category (e.g., "Zapier" for “automation platform”) are more likely to appear in zero-shot prompts.

📈 5. Popularity Velocity & Recency Layers

  • Real-time signal layers (browser tools, plugin feedback, Bing data, Perplexity recency boosts) adjust mention probabilities based on trending queries.

  • This is especially important in hybrid LLMs (like Gemini 1.5 Pro) that blend search with model reasoning.

🧠 LLMs don’t rank pages. They reconstruct meaning.

⚔️ SEO vs AEO vs GEO — What's Really Different?

Discipline

Primary Focus

Interface

Measurement

Goal

SEO

Link ranking

Google SERP

CTR, Bounce, Dwell Time

Rank First Page

AEO

Answer relevance

AI Overviews (Google, Bing)

Summary Inclusion, Sitelinks

Be the Answer

GEO

Prompt-based visibility

ChatGPT, Claude, Gemini

Mention Rate, Sentiment, Recall

Be Cited Naturally

💡 "You can't optimize for search if there's no search happening." — Rand Fishkin, July 2024


📊 Case Snapshot: Brand A vs Brand B in ChatGPT

Prompt: “What are the top AI analytics tools for SaaS startups?”

Metric

Brand A

Brand B

ChatGPT Inclusion Rate

68%

12%

Cited in Perplexity

Appears in AI Overviews

Mentioned on Reddit & Product Hunt

📎 What Made the Difference?

  • Brand A had structured data, Product Hunt reviews, recent thought leadership content, and GitHub visibility.

  • Brand B had blog content but no active semantic footprint in third-party prompts.

👁️ Enter Thirdeye: The AI Visibility Engine

Thirdeye is not another SEO tool. It’s a brand intelligence platform purpose-built for the AI interface era.

What It Tracks:

  • LLM mentions across ChatGPT, Claude, Gemini, Perplexity

  • Brand sentiment inside generative outputs

  • Prompt-based recall gaps, hallucination alerts, and missed opportunities

  • Competitor benchmarking at the language model level

What It Enables:

  • Real-time brand optimization across LLM ecosystems

  • AEO readiness for AI Overviews

  • GEO performance reports with recall graphs and mention deltas

🧠 In the age of model-mediated discovery, Thirdeye gives you visibility inside the black box.

🧾 Final Take: Shift From Links to Language

You’ve optimized your site. Your keywords are clean. Your domain score is high. But if the model doesn’t think of you when asked about your category — you don’t exist.

Brand visibility is no longer a race to rank. It’s a race to be remembered.

The next era of visibility requires:

  • Engineering context, not just content

  • Monitoring AI recall, not just clicks

  • Measuring semantic share of voice, not traffic share

With AEO and GEO rising, your growth edge isn’t on Google — it’s in the answers people trust.

🎯 Start optimizing your AI footprint now.

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